8-10 week supply & installation lead time

10 year warranty, 60 year life expectancy

Designed by you, made to measure by us

98% of our customers would recommend us

Whole window U-values as low as 0.8W/m2K

At Bereco we offer one of the window industry’s most comprehensive warranties covering our timber, component parts and coatings as well as manufacturing defects for 10 years from the date of purchase.

Sliding sash windows behind purple sofa

Before we start

To make your warranty claim go as smoothly as possible there a few things we will need from you.

Your order reference number

Usually be a 3-5 digit number. There may have a prefix of RT, HS or IN. There may be a dash and more characters if the order had multiple parts.

Your contact details

Including your address, email address and a contact telephone number should we need to discuss your claim in more detail.

A full description

Please provide a description of the defect or fault in as much detail as you can to help up solve your issue as quickly as possible.

Video & photographs of the issue

Video and photographic evidence clearly identifying the product, how it has been installed and the defect itself.

Your completed maintenance record

All our warranties are subject to regular care & maintenance having been undertaken for the installed life of the products.

Your valid warranty certificate

All warranties must be registered in line with our warranty terms & conditions.

Warranty Claim Form

    Your Order

    Your Details

    Your Issue

    Please upload all documents and images

    By submitting your details you confirm that you agree to the storing and processing of your personal data by Bereco as described in the privacy statement.


    01709 838188

    Weekdays: 8am to 5pm

    Weekends: Closed


    Look for the chat button at the bottom right of the page when one of our team is available.

    The experts in timber windows and doors

    Whether you’re a homeowner working on a renovation project for your home, an architect looking for specific windows and doors, or a trade professional building new homes and properties, we offer a tailored service to help you budget, design, and order bespoke timber windows and doors.


    Want to get hands on?

    Order corner samples of popular products including stain, ironmongery and bars delivered straight to your front door.

    Order Product Samples

    A really good company to deal with. Very helpful team of people from sales, technical support and delivery. Any time I called, I did not have to wait to speak to the right person and help was immediate. So not only great customer service but also terrific products, well designed and exact fit. Competitively priced.

    Graham Roberts

    I was very happy with Bereco’s service levels and the products are excellent, very good quality. I would have no hesitation in recommending them to others.

    Simon Hazelton

    Beautifully constructed windows which do the job perfectly. Handled Covid disruption effectively. Installation went smoothly. All in all a job very well done. Would recommend without reservation.


    Visited the showroom last year and impressed with the finish and quality. Just as delighted with the windows and back door that we ordered. They look fabulous.


    Our memberships & schemes

    As a dedicated manufacturer of quality timber windows and doors, we are part of a number of specialist memberships and schemes. Check out the full list below.

    The Anti-Greenwash Charter logo
    ASBP logo
    BlueSky Certification logo
    FSC and Forests For All Forever
    Good Homes Alliance logo
    Secured by Design certificate
    World Land Trust logo
    Graphic of FENSA certificate

    As seen in...

    We’re pleased to announce our brand has featured in several national magazines and publications over the years. Here are some of the most recent places our products have been showcased.

    The Times logo
    Grand Designs Magazine logo
    House and Garden logo
    Homebuilding & Renovating logo
    Construction Forum Magazine logo
    Architects' Journal
    Improve logo
    Showhouse logo

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